| 图书馆自动化设备售后服务问题分析与解决对策 |
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| 引用本文： | 谢发徽.图书馆自动化设备售后服务问题分析与解决对策[J].图书馆建设,2010(2). |
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| 作者姓名： | 谢发徽 |
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| 作者单位： | 漳州师范学院图书馆; |
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| 摘 要： | 随着图书馆现代化的深入和发展,图书馆自动化设备的品种和数量日益增多,售后服务存在诸多问题:销售商失踪售后无门、自动化设备服务信息不全、销售商技术水平有限、服务网络布局不合理等。应通过设置售后服务保证金、建立自动化设备信息卡和管理系统、加强销售商技术力量、建立售后服务网点和信息中心、传授自动化设备的使用技术等途径加以改进。
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| 关 键 词： | 图书馆 自动化设备 售后服务 |
Analysis and Solutions of Problems about After-Sales Services of the Library Automation Equipment |
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| Abstract: | With the deepening and development of libraries modernization, types and quantities of library automation equipment increase, and after-sales service has many problems: the seller missing and after-sales services squeezing out, automatic equipment services information is inadequate, the seller's technical level is limited, serving network layout is unreasonable. These problems could be solved by establishing the after-sales service earnest, establishing the automatic equipment information card and the manag... |
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| Keywords: | Library Automation equipment After-sales service |
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