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参考咨询服务中的知识转移模型构建及应用
引用本文:吴金仲.参考咨询服务中的知识转移模型构建及应用[J].中华医学图书馆杂志,2011(8):54-56.
作者姓名:吴金仲
作者单位:广东药学院图书馆中山分馆,广东中山528458
摘    要:指出了参考咨询服务的本质是知识的转移,知识转移质量直接影响参考咨询服务的质量。从理论层面分析了参考咨询服务知识转移模型构建中的5个要素与知识转移的影响因素,并提出了对策。

关 键 词:图书馆  参考咨询  知识转移  模型构建

Construction of knowledge transfer model in reference service and its application
WU Jin-zhong.Construction of knowledge transfer model in reference service and its application[J].Chinese Journal of Medical Library,2011(8):54-56.
Authors:WU Jin-zhong
Institution:WU Jin-zhong (Zhongshan Branch Library, Library of Guangdong Pharmaceutical College, Zhongshan 528458, Guangdong Province, China)
Abstract:After the fact that the nature of reference service is knowledge transfer was pointed out, the 5 elements in constructing a knowledge transfer model and the factors influencing knowledge transfer were analyzed with certain sug- gestions proposed for the solution of such factors.
Keywords:library  reference service  knowledge transfer  model construction
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