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加强我国健身娱乐业服务的理性思考
引用本文:刘兵,杨倩,黄伟,陈书睿,马林.加强我国健身娱乐业服务的理性思考[J].上海体育学院学报,2005,29(3):35-38.
作者姓名:刘兵  杨倩  黄伟  陈书睿  马林
作者单位:上海体育学院,体育管理系,上海,200438
基金项目:国家哲学社会科学基金资助项目(04CTY002)
摘    要:通过文献资料、走访调查等研究方法,阐释我国健身娱乐业服务概念与构成,并对我国健身娱乐行业的服务现状进行调查。结果认为:目前健身娱乐行业存在服务功能开发不足、服务研究较少等问题,并提出加强对服务质量的认识,建立服务标准等理性思考内容。

关 键 词:中国  健身娱乐业  服务质量  理性思考
文章编号:1000-5498(2005)03-0035-04
修稿时间:2004年11月18

Reasonable Consideration of Improving Service of Setting-up and Recreation Industry in Our Country
LIU Bing,YANG Qian,HUANG Wei,CHEN Shu-rui,MA Lin.Reasonable Consideration of Improving Service of Setting-up and Recreation Industry in Our Country[J].Journal of Shanghai Physical Education Institute,2005,29(3):35-38.
Authors:LIU Bing  YANG Qian  HUANG Wei  CHEN Shu-rui  MA Lin
Abstract:By the aid of the research methods of literature, paying-visit-to investigation etc., it clarified and explained the conception and construction of the service of China's setting-up and recreation industry, and made investigation into the status quo of the service of setting-up and recreation industry of our country. The results show that at present, there are such problems as insufficient development of service function, less research on the service etc. in setting-up and recreation industry, and it brings forward the reasonable consideration contents, i.e. improving the understanding of service quality, establishing service standard and so forth.
Keywords:China  setting-up and recreation industry  service quality  reasonable consideration  
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