A virtual environment for process management. A step by step implementation |
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| Authors: | Sergio Valenzuela Mayer |
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| Institution: | Escuela de Ingenieria Industrial, Universidad Adolf Ibanez, Vin?a del Mar, Chile |
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| Abstract: | In this paper it is presented a virtual organizational environment, conceived with the integration of three computer programs: a manufacturing simulation package, an automation of businesses processes (workflows), and business intelligence (Balanced Scorecard) software. It was created as a supporting tool for teaching IE, its purpose is to give professors and alumni the possibility to practice and apply the concepts and knowledge of IE learned at school since the very beginning of the program. This environment allows perform many business processes functions of management; it is already running in both, Local Area Network and Internet. With this system running in a network, it is emulated the functioning of an organization, in which it is necessary a coordination of multiple actions for making decisions in a collaborative and integrated manner. The work developed in this virtual atmosphere permits the participants to face non structured problems, and also it is possible to develop their own skills and aptitudes for being a good professional. The Virtual Enterprise is managed by a Management Committee, formed by high level alumni and invited professors; they have the responsibility of achieving the productivity levels necessary to its own economic profit. The Intermediate courses alumni are in charge of the resources evaluation utilization. The lowest level alumni are in charge of Data Acquisition and feeding the Data Base. The Virtual Enterprise compromises the Industrial Engineering School as a whole, and all the students feel their belonging since the first courses, it motivates them to search for the knowledge and desire to be an Industrial Engineer. |
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