The user experience: Student perspectives on library course reserve |
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| Institution: | 1. University of New Mexico, United States;2. Kansas State University, United States;3. Mississippi State University, United States |
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| Abstract: | A group of researchers from an academic library surveyed students to understand how and why the members of their community use course reserve services. Students were happy with the service and used it as a replacement for purchasing textbooks. Frequent users requested more textbook offerings, and both users and nonusers indicated a need for increased promotion of the service. Users provided specific suggestions for improvement that should be examined. Findings illustrated the value of course reserve services as a way to help students with college affordability and to support instruction and learning. |
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