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平衡理论视域下数字记录的信任危机与信任重建
引用本文:聂云霞,陈烟然.平衡理论视域下数字记录的信任危机与信任重建[J].档案学研究,2021,35(4):48-54.
作者姓名:聂云霞  陈烟然
作者单位:南昌大学历史系 南昌 330031
基金项目:本文系江西省教育科学规划重点课题“数字人文视阈下新文科人才培养路径研究”(项目编号:21ZD011); 江西省高校人文社会科学研究规划项目“数字档案用户信息安全研究”(项目编号:TQ19102)阶段性研究成果
摘    要:信任是诚信经营的基本前提,研究分析杭州“人脸识别第一案”背后的信任危机问题,对数字记录保管者的信任重建具有积极意义。基于认知平衡理论与数字记录的基本内涵,解析数字记录信任危机产生的原因,阐释化解信任危机的意义、信任重建主体及重建内容,建议从转化传统数据保护意识,形成以国内法为梁柱、国际法为配筋的法律体系,深化技术与社会治理能力,增强信息产业自律等多维路径探索信任危机解除之平衡点,建立强关系,化信任失衡为信任平衡,重建数字记录信任。

关 键 词:平衡理论  数字记录  人脸识别第一案  信任危机  信任重建

Trust Crisis and Reconstruction of Digital Records from the Perspective of Balance Theory
NIE Yunxia,CHEN Yanran.Trust Crisis and Reconstruction of Digital Records from the Perspective of Balance Theory[J].Archives Science Study,2021,35(4):48-54.
Authors:NIE Yunxia  CHEN Yanran
Abstract:Trust is the basic premise of business integrity management. The study on the trust crisis behind the "First Case of Face Recognition" in Hangzhou has some enlightenment significance for the reconstruction of the public's trust in digital records keepers. Based on the meaning of cognitive balance theory and digital records, it analyzes the causes of the trust crisis, the significance of resolving the trust crisis, the main body and contents of trust reconstruction. It suggests transforming traditional data protection consciousness, forming a legal system with domestic law as the pillar and international law as the reinforcement, improving the capacity of technology and social governance, enhancing the self-discipline of information industry and other multi-dimensional paths to explore the balance point of relieving trust crisis, establish a strong relationship and turn trust imbalance into trust balance, in order to reconstruct the trust of digital records.
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