| 基于模糊综合法构建物流企业客户信用评价指标体系 |
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| 引用本文： | 罗勇,陈治亚.基于模糊综合法构建物流企业客户信用评价指标体系[J].金陵职业大学学报,2013(3):26-31. |
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| 作者姓名： | 罗勇 陈治亚 |
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| 作者单位： | [1]中南大学交通运输工程学院,湖南长沙410075 [2]湖南工程职业技术学院管理工程系,湖南长沙410151 |
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| 摘 要： | 针对物流企业客户信用评价进行了研究，基于模糊综合法构建了以企业信誉、违约记录、速动比率、资产负债率、人力资源水平、盈利能力、产权清晰程度、担保状况、区域信用状况、区域法制环境等因素为指标的物流企业客户信用评价指标体系；通过层次分析法（AHP）确定了指标权重，并采用专家咨询法（Delphimethod）确定了指标评价标准；通过实证案例进行了验算，验算结果与事实相符，该指标体系能有效评价客户信用状况。
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| 关 键 词： | 物流企业 模糊综合法 层次分析法 客户信用评价 |
Constructing Client Credit Evaluation Index System of Logistics Enterprises Based on Fuzzy Comprehensive Method |
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| LUO Yongl＇z,CHEN Zhi-ya.Constructing Client Credit Evaluation Index System of Logistics Enterprises Based on Fuzzy Comprehensive Method[J].Journal of Nanjing Polytechnic College,2013(3):26-31. |
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| Authors: | LUO Yongl＇z CHEN Zhi-ya |
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| Institution: | 1 (1. Central South University, Changsha 410075,China; Hunan Engineering Polytechnic, Changsha 410151,China) |
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| Abstract: | This paper has studied the client credit evaluation of logistics enterprises. Based on the Fuzzy Comprehensive Method, the evaluation index system of client credit for logistics en- terprises including ten factors was constructed： the credibility of enterprises, default records, quick ratio, the ratio of liabilities to assets, human resource level, profit ability, clarity of property rights, guarantee condition; regional credit status, regional legal system environ- ment. The index weight was determined by the Analytic Hierarchy Process （AHP）, and the e- valuation standard was determined by the Delphi method. An application example was studied, and the results were compatible with the facts. The client credit for logistics enterprises could be evaluated effectively by using the index system. |
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| Keywords: | logistics enterprises the Fuzzy Comprehensive Method the Analytic HierarchyProcess client credit evaluation |
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