Sociological Research and the Kremlin Museum Library |
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| Authors: | Svetlana Kostanyan |
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| Institution: | 1. Research and Reference Library, State Museums of the Moscow Kremlin , Kremlin, Moscow, Russia library@kremlin.museum.ru |
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| Abstract: | Until very recently, Russian libraries attached to museums have not envisioned the general public as potential users, but rather have focused on the information needs of museum staff and special researchers. In this article, the author analyzes some of the results of a research project that examined information expectations and needs of actual and potential visitors to the Moscow Kremlin Museums, the visitors' sources for obtaining museum information, their perceived gaps in such information, and the implications of these issues for the services, operations, and “image” of the museums' library. The project was facilitated by a public-opinion organization. |
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| Keywords: | information seeking behavior Internet library services library use museum libraries museum services Russia Russian libraries sociological analysis |
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