Upward appraisal |
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| Authors: | Keith Diffey |
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| Institution: | Altwood School, Head of Faculty of Social Studies , Reading |
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| Abstract: | Listening is the most used of the communication skills, yet it is rarely taught. School principals can model or emphasize the various important behaviors they want their staff to emulate, who, in turn, can transmit them to their students. This study determined the extent to which principals perceived their listening behaviors and surveyed their staff members about the principals' listening. Principals felt they listened moderately well. The results also indicated several behaviors which appeared to be the strongest indicators of listening. |
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