| 高校图书馆危机管理中的参考咨询服务 |
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| 引用本文： | 蒋彤.高校图书馆危机管理中的参考咨询服务[J].大学图书情报学刊,2010,28(4):18-20,61. |
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| 作者姓名： | 蒋彤 |
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| 作者单位： | 福建工程学院,福州,350007 |
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| 摘 要： | 高校图书馆作为社会组织的重要细胞,必须学会应对危机和进行危机管理,参考咨询服务危机是高校图书馆各种危机,如服务危机、财政危机、资源危机、管理危机、人才危机等诸多危机的集合表现。其危机管理问题应引起图书馆界的高度重视。
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| 关 键 词： | 高校图书馆 危机管理 参考咨询 |
Crisis management in the reference services of college libraries |
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| JIANG Tong.Crisis management in the reference services of college libraries[J].Journal of Academic Library and Information Science,2010,28(4):18-20,61. |
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| Authors: | JIANG Tong |
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| Institution: | JIANG Tong(Fujian University of Technological Engineering,Fuzhou 350007,China) |
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| Abstract: | As an important cell of social organization,university libraries should learn to cope with crises and exercise the crisis management.Reference Services Crisis is a synthetic performance of a variety of academic library crises,such as： service crisis,financial crisis,resource crisis,crisis in management,crisis in human resources and so on.It should be attached a great importance to the problem of crisis management by the library circles. |
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| Keywords: | university library crisis management reference services |
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