| 数字图书馆用户关系管理与个性化服务研究 |
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| 引用本文： | 胡海鹰.数字图书馆用户关系管理与个性化服务研究[J].情报探索,2013(12):122-124. |
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| 作者姓名： | 胡海鹰 |
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| 作者单位： | 河南省图书馆河南郑州450052 |
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| 摘 要： | 从数字图书馆用户关系管理的意义出发,分析了数字图书馆用户关系管理研究的主要内容,提出了改善数字图书馆用户关系管理与个性化服务的关键举措.
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| 关 键 词： | 用户关系管理 图书馆 个性化 数字化 |
Study on User Relationship Management and Personalized Service of Digital Library |
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| Hu Haiying.Study on User Relationship Management and Personalized Service of Digital Library[J].Information Research,2013(12):122-124. |
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| Authors: | Hu Haiying |
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| Institution: | Hu Haiying ( Henan Provincial Library, Zhengzhou Henan 450052 ) |
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| Abstract: | The paper proceeds from the significance of user relationship management of digital library, analyzes main content of research on user relationship management of digital library, and then puts forwards some crucial measures for improving user relation- ship management and personalized service of digital library. |
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| Keywords: | user relationship management library personalization digitization |
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