| 社交媒体倦怠:含义、前因及后果 |
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| 引用本文： | 代宝,罗蕊,续杨晓雪.社交媒体倦怠:含义、前因及后果[J].现代情报,2019,39(9):142-150. |
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| 作者姓名： | 代宝 罗蕊 续杨晓雪 |
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| 作者单位： | 合肥工业大学管理学院, 安徽 合肥 230009 |
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| 基金项目： | 教育部人文社会科学青年基金项目"基于社交媒体的雇主品牌共创机理研究"（项目编号：17YJC630017）。 |
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| 摘 要： | 目的/意义]把握国内外关于社交媒体倦怠的研究现状和发现可能的研究机会。方法/过程]从社交媒体倦怠的含义、前因和后果三方面对相关文献予以系统分析。结果/结论]社交媒体倦怠主要从情感体验、行为表现和两者的综合3个视角来定义；社交媒体倦怠的前因主要包括社交媒体相关因素（系统特征因素、信息特征因素）和用户相关因素（心理性因素、行为性因素和社会性因素）；社交媒体倦怠的后果主要表现为影响用户的心理（不满意等）和行为（社交媒体不持续使用/转移行为、消极使用行为等）。
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| 关 键 词： | 社交媒体倦怠 信息过载 社交过载 系统功能过载 不持续使用 转移行为 |
Review on the Studies of Social Media Fatigue: Meanings,Antecedents and Consequences |
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| Authors: | Dai Bao Luo Rui Xu Yangxiaoxue |
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| Institution: | Management School, Hefei University of Technology, Hefei 230031, China |
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| Abstract: | Purpose/Significance]To understand the research situation and find the research opportunities on social media fatigue.Methods/Process]The domestic and abroad literatures on social media fatigue were analyzed systematically from the aspects of meanings,antecedents and consequences.Results/Conclusion]Social media fatigue was defined from emotional,behavioral and comprehensive perspectives;The antecedents of social media fatigue included social media related factors(system and information features),and user related factors(psychological,behavioral and social factors).The consequences of social media fatigue included users' psychological outcomes(e.g.,dissatisfaction)and behavioral outcomes(e.g.,social media discontinuance or switching intention,and passive usage behaviors). |
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| Keywords: | social media fatigue information overload social overload system feature overload discontinuance switching behavior |
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