Must change, will change: Process re-engineering in publishing |
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| Authors: | Lysa Schwartz |
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| Abstract: | Publishers need to adopt a more structured approach to changing their processes, based on the proper understanding of existing
processes. Without an understanding gained through careful workflow analysis, there is a serious risk that an apparently minor
“improvement” in one department will have an entirely unanticipated and perhaps disastrous impact somewhere else. A structured
approach can minimize such risks.
Address for correspondence |
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