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我国网络消费者权利救济制度及其完善研究
引用本文:谭春辉,王战平.我国网络消费者权利救济制度及其完善研究[J].情报科学,2010(5).
作者姓名:谭春辉  王战平
作者单位:华中师范大学信息管理系;
摘    要:网络消费者合法权利的保护及其救济现已逐渐受到关注。当网络消费者权利受到侵害时,尽管存在和解、调解、申诉、仲裁、诉讼等5种救济途径,但现有的权利救济制度对于网络消费者权益保护而言,则显得有些力不从心,极大地降低了救济的有效性。因此,应从健全相关法律法规、扩展权利救济途径、完善权利救济程序、建立网上救济机构、实行举证责任倒置、设立简易司法程序等方面来完善网络消费者权利救济制度。

关 键 词:网络消费者  网络消费者权利  权利救济  救济制度  

Research on the Online Consumers Rights Reliving System and It's Improvement in China
TAN Chun-hui,WANG Zhan-ping.Research on the Online Consumers Rights Reliving System and It's Improvement in China[J].Information Science,2010(5).
Authors:TAN Chun-hui  WANG Zhan-ping
Institution:Department of Information Management/a>;Huazhong Normal University/a>;Wuhan 430079/a>;China
Abstract:More and more organizations and people pay attention to the protection and relief of online consumers' legal rights.When online consumer's rights are infringed,the normal reliving methods are reconciliation,mediation,appeal,arbitration and litigation.However,for online consumers' rights protection,the existing right reliving system is far exceed its power and cuts down the effect of relief greatly.It can improve the online consumers' rights reliving system as follows: perfecting the related laws and regulat...
Keywords:online consumer  online consumer rights  rights reliving  reliving system  
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