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重庆医科大学口腔实习生情绪智力与冲突管理方式的调查研究
引用本文:何松霖,王孟宏.重庆医科大学口腔实习生情绪智力与冲突管理方式的调查研究[J].教育教学论坛,2020(3):321-323.
作者姓名:何松霖  王孟宏
作者单位:;1.重庆医科大学口腔医学院
基金项目:2016年重庆市高等教育教学改革研究一般项目(163041)
摘    要:目的:调查重庆医科大学口腔实习生情绪智力和冲突管理方式现状,并分析其情绪智力和冲突处理模式的关系。方法:采用黄氏和罗氏情绪智力量表及荷兰式测试问卷(遇到冲突时的对策)在我校口腔实习生中进行问卷调查,最终对调查结果进行统计学分析。统计分析采用SPSS 22.0软件包进行。结果:共回收有效问卷162份。我校口腔实习生整体情绪智力水平为中等水平;使用频率最高的冲突管理方式是压制,最不常使用的冲突管理方式是解决问题;冲突管理方式与情绪智力水平有关,情绪智力水平高的实习生更倾向于科学地处理冲突。结论:我校口腔实习生的冲突管理方式需要进行科学的引导,管理水平需要提高。

关 键 词:问卷  情绪智力  冲突处理

Investigation of Emotional Intelligence and Conflict Management of Dental Students in Chongqing Medical University
HE Song-lin,WANG Meng-hong.Investigation of Emotional Intelligence and Conflict Management of Dental Students in Chongqing Medical University[J].jiaoyu jiaoxue luntan,2020(3):321-323.
Authors:HE Song-lin  WANG Meng-hong
Institution:(College of Stomatology,Chongqing Medical University,Chongqing 400017,China)
Abstract:PURPOSE:To investigate the current situation of emotional intelligence and conflict management of dental students among stomatological hospital of Chongqing Medical University and analyze the relationship between emotional intelligence and conflict management mode.METHODS:The questionnaires were the Huang's and Roche's Emotional Intelligence Scale and Dutch-style Test Questionnaire(countermeasures in case of conflict).When they accomplished the questionnaires,the collected data were analyzed using SPSS 22.0 software package.RESULTS:A total of 162 dental students were enrolled in this study.All the questionnaires were completely filled out.The overall emotional intelligence level of the oral practice medical students investigated by the research institute is medium.The most frequently used conflict management method is suppression,and the least frequently used conflict management method is problem solving.Conflict management is related to emotional intelligence.Interns with high emotional intelligence are more inclined to deal with conflicts scientifically.CONCLUSIONS:The conflict management of dental students in Chongqing Medical University needs scientific guidance and improvement.
Keywords:questionnaires  emotional intelligence  conflict management
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