| 数字参考咨询服务运行控制机制研究 |
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| 引用本文： | 吴伯成.数字参考咨询服务运行控制机制研究[J].图书馆学研究,2010(1). |
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| 作者姓名： | 吴伯成 |
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| 作者单位： | 黄河水利职业技术学院 |
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| 摘 要： | 数字参考咨询服务离不开控制.开放的数字参考咨询应该在适当的调整与控制、约束与规范的条件下进行.本文通过对数字参考咨询项目事前控制、事中控制及事后控制的逐一分析,构建了数字参考咨询服务运行控制机制,以期加强服务质量控制.
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| 关 键 词： | 数字参考咨询服务 控制 运行控制机制 |
On Digital Reference Service Operation Control System Construction |
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| Wu Bocheng.On Digital Reference Service Operation Control System Construction[J].Researches in Library Science,2010(1). |
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| Authors: | Wu Bocheng |
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| Abstract: | Control is absolutely necessary for Digital reference service.Open digital reference should be an appropriate adjustment and control,restraint and normative conditions.After conducting Control Analysis in advance, in the event and after event to the digital reference project, the author builds a digital reference service operation control mechanisms with a view to enhancing its services quality control. |
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| Keywords: | digital reference services control operation control mechanism |
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