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企业信息化项目实施过程管理研究
引用本文:丁祥海,唐任仲.企业信息化项目实施过程管理研究[J].科研管理,2003,24(2):89-94.
作者姓名:丁祥海  唐任仲
作者单位:浙江大学生产工程研究所,杭州玉泉,310027
基金项目:国家自然科学基金资助项目 70 0 710 2 9(项目批准号 )
摘    要:企业信息化项目实施成功的比例远远低于其他高技术研究项目,提高成功率已成为各类信息化项目投资企业的迫切要求。用输出、输入和关联三个向量标识一个过程,用向量之间的参数关系表示过程网络,提出了企业信息化项目实施过程的双进程模型和集成管理模型框架,并对集成模型框架中的更改过程、冲突过程和知识创新过程三个主要的过程管理进行了研究。

关 键 词:信息化项目  过程管理  冲突管理  知识管理
文章编号:1000-2995(2003)02-0089-006
修稿时间:2002年9月25日

Study on the process management of enterprise informatization project implementation
Ding Xiang-hai,Tang Ren-zhong.Study on the process management of enterprise informatization project implementation[J].Science Research Management,2003,24(2):89-94.
Authors:Ding Xiang-hai  Tang Ren-zhong
Abstract:The rate of enterprise informatization projects failure remains high in comparison with that of other high-tech projects. It is urgent to explore solution to improve the efficiency and the rate of success of enterprise informatization project implementation. In this paper ,a process is depicted by three vectors--output, input and relationship, and processes network is depicted by parameter relationships among three vectors. In order to manage enterprise informatization project implementation processes effectively, a two-course model and an integrated management model framework are presented. Focusing on managing three crucial processes-- change process, conflict process and innovation knowledge process in the integrated management model framework is also studied.
Keywords:informatization project  process management  conflict management  knowledge management
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