"Ask A Librarian": the experiences of four hospital libraries |
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| Authors: | Stone Martha E Foxman Carole Sostack Maura Francar Lori Hall Patrice Markwell Linda Garr |
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| Institution: | Treadwell Library, Massachusetts General Hospital, Boston, MA 02114, USA. mstone@partners.org |
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| Abstract: | The librarians at four hospital libraries describe the electronic reference service, "Ask A Librarian," offered at their institutions. The hospitals are vastly different in size and in number of library staff, and offer the "Ask A Librarian" service to different clientele. The article illustrates that both large hospitals with a large library staff and small hospitals with a solo librarian and some volunteers can offer this type of service. |
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