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A longitudinal study of state government homepage accessibility in Maryland and the role of web page templates for improving accessibility
Authors:Jonathan Lazar  Brian Wentz  Abdulelah Almalhem  Alexander Catinella  Catalin Antonescu  Yeveniy Aynbinder  Michael Bands  Edward Bastress  Brandon Chan  Brian Chelden  Darin Feustel  Nabin Gautam  Whitney Gregg  Michael Heppding  Cory Householder  Alex Libby  Corey Melton  Jack Olgren  Loren Palestino  Morgan Ricks  Scott Rinebold  Matthew Seidel
Institution:1. Radcliffe Institute for Advanced Study, Harvard University, 8000 York Road, Towson, MD 21252, USA;2. Department of Computer and Information Sciences, Towson University, 8000 York Road, Towson, MD 21252, USA;3. Department of Management Information Systems, Shippensburg University, 1871 Old Main Drive, Shippensburg, PA 17257, USA;4. Towson University, USA
Abstract:It is well documented that government agencies, at all levels, continue to have problems ensuring that government web sites follow laws related to web accessibility for people with disabilities. Although there are a number of published studies on government web accessibility that are point-in-time, there are no published studies consisting of a longitudinal analysis of state-level government web site accessibility. This paper contributes to the research literature in three ways: 1) an accessibility inspection of 25 Maryland state government homepages in 2012 which involved 150 human inspections of web pages, 2) a comparison of the results from 2012 to a similar accessibility evaluation in 2009, and 3) a discussion of the role of a web page template, which was introduced in Maryland state government shortly after the 2009 evaluation. The data from this longitudinal evaluation leads to the conclusion that web page templates do tend to result in more accessible sites within state government.
Keywords:Web accessibility  Policy  Disability  Compliance  Section   508  Templates
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