Interpersonal Problem Solving : A Selective Literature Review to Guide Practice |
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| Abstract: | Increasing evidence exists of the need for school professionals to be proficient in interpersonal problem solving. With the intention of providing information on how to solve a problem, literature on interpersonal problem-solving skills from various disciplines is reviewed and summarized. The review indicates that the interpersonal problem-solving process consists of five stages: (a) problem identification, (b) generation of alternate solutions, (c) decision making, (d) implementation of the solution, and (e) evaluation of the outcomes. Suggestions for carrying out each stage are enumerated. Concerns regarding the empirical base of the interpersonal problem solving literature are raised. |
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