| 试论政府公共服务产品意识的建立 |
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| 引用本文： | 周家明,王致贤.试论政府公共服务产品意识的建立[J].唐山学院学报,2006,19(1):9-11,28. |
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| 作者姓名： | 周家明 王致贤 |
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| 作者单位： | 重庆大学,贸易与行政学院,重庆,400044 |
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| 摘 要： | 从责任、服务意识的建立,公共服务、执政理念的强化,全程、全员的质量管理,标杆指引、绩效管理的实施,个性化、创新型服务的提供等方面,探讨了政府部门及其工作人员建立公共服务产品意识,从而不断促进服务型政府建设的问题。
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| 关 键 词： | 公共服务 公共服务产品 服务型政府 |
| 文章编号： | 1672-349X（2006）01-0009-03 |
| 收稿时间： | 2005-03-09 |
| 修稿时间： | 2005年3月9日 |
The Setting-up of Government's Public Service Product Consciousness |
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| ZHOU Jia-ming,WANG Zhi-xian.The Setting-up of Government''''s Public Service Product Consciousness[J].Journal of Tangshan College,2006,19(1):9-11,28. |
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| Authors: | ZHOU Jia-ming WANG Zhi-xian |
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| Abstract: | The public service is one of the government’s basic functions. The government is required to serve the public better and cultivate service consciousness.The following questions must be taken into consideration:setting up responsibility and service consciousness,strengthening the concept of public service,consolidating overall quality control,implementing model leadership and performance management and providing individualized and innovative service.The ultimate goal is to promote the construction of service-oriented government. |
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| Keywords: | public service public service product service-oriented government |
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