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Aligning the Assessment Process in Academic Libraries for Improved Demonstration and Reporting of Organizational Performance
Abstract:ABSTRACT

Academic libraries are facing increased demands for improved accountability while the academic library service environment is in a constant flux of transition. Aligned assessment processes focus on integrating and aligning the assessment process components of assessment, capacity, stakeholders, participation, technology and organizational leadership to improve their effectiveness and their results. Libraries that can effectively align their assessment processes to the service environment in which they operate will be more successful in demonstrating and reporting assessment of their organizational performance to stakeholders, thus increasing access to strategic opportunities and resources. doi:10.1300/J106v14n03_08
Keywords:Alignment  assessment  intellectual capital  leadership  library  service environment  stakeholders  technology
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