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HANDICAPPED STUDENT SATISFACTION
Authors:Carol Rocklin Kay
Institution:Des Moines Area Community College , Ankeny, Iowa
Abstract:This study was undertaken to investigate the relationships between selected student characteristics and measures of perceived campus and support service satisfaction of handicapped students enrolled in three comprehensive community colleges in Missouri. It was expected that specific information could be provided for decision making at the participating institutions regarding the handicapped student with special consideration to campus factors and support services. Significant correlations were found between students’ usage of specific services and their satisfaction with campus environments in general. Those specific services include: vocational evaluation, vocational counseling, instructional modification, and consumer services. Significant correlations were found between students’ usage of support services and their satisfaction with those services. High usage‐high satisfaction services included: learning centers, tutors, counseling, instruction modification, test arrangement, career exploration, job placement, equipment modification, notetakers, readers, and writers. Handicapped students used and were satisfied with the majority of services provides.
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