An audit questionnaire that examines specifically the management of technical activities clauses in ISO 15189 |
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| Authors: | T F Hartley |
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| Institution: | 1.Pathology Services,Royal Hobart Hospital,Hobart,Australia |
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| Abstract: | The aim of this study was to design an audit questionnaire that focuses on the management of the technical activities in a
Diagnostic Pathology Laboratory. The ISO 15189 Standard is written in such a way that it continually moves back and forth
from topics where the auditor needs to question bench level staff, to topics where the auditor needs to question Technical
Management Staff. This makes for a disjointed audit process — both Bench Staff and Technical Managers are repeatedly interrupted.
The solution was to do a clause by clause analysis of the Standard and assign the major responsibility for the compliance
to each clause to either Technical Managers or Bench Staff. The Clauses were then grouped under four topic headings regardless
of whether they were a Section 4 or Section 5 Clause. Two questionnaires have emerged — the one described in this work and
one directed primarily towards the activities of bench staff. There are 95 questions and it takes approximately two hours
to complete. |
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