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Software and Scanner: A Comparison of Procedures in University of California,San Diego's Interlibrary Loan and Course Reserves Units
Authors:Sarah Elliott  Rosa Longacre
Institution:University of California , San Diego, San Diego, California, USA
Abstract:The Document Delivery Services/Interlibrary Loan Unit and the Course Reserves Unit at the University of California, San Diego's Access Services Department both utilize the Konica Minolta PS7000 book scanner to deliver requested documents and post electronic reserve items. Though the hardware is the same in both units, unique service goals and software—Ariel Interlibrary Loan Document Transmission Software for DDS/ILL and Adobe Photoshop for Course Reserves—result in different issues and challenges. This article discusses the shared practices of the Document Delivery Services/Interlibrary Loan and Course Reserves Units and how each unit utilizes the Konica Minolta PS7000 book scanner to offer better service for their patrons.
Keywords:document delivery  electronic reserves  scanners  Adobe Photoshop  Adobe Acrobat  Ariel Interlibrary Loan (ILL) Document Transmission Software  UCSD Libraries  University of California  San Diego
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