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Reaching Beyond Library Employees: Assessing IT Student Workers |
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| Authors: | Pamela N Martin Britt Fagerheim |
| Institution: | 1. Coordinator of Peer Learning and Outreach, Merrill-Cazier Library, Utah State University, Logan, UT, USApamela.martin@usu.edu;3. Head of Reference and Instruction, Merrill-Cazier Library, Utah State University, Logan, UT, USA |
| Abstract: | ABSTRACTThis article examines a collaboration between academic librarians and campus IT to provide library training and assessment for computer lab consultants who work in the library. Pre- and post-tests were used to gauge lab consultants’ ability to answer frequently asked library questions using online guides. This research project also served as a pilot for collaborations between the library's Coordinator of Outreach and Peer Learning and supervisors of student workers in the library. |
| Keywords: | library employees employee training assessment student employees information commons staffing |