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Tools of Academic Library Assessment: the User Survey |
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| Authors: | Anne Liebst David Feinmark |
| Institution: | 1. Discovery and Access Coordinator, University of Arkansas at Little Rock, Little Rock, AR, USAcaliebst@ualr.edu;3. Acquisitions and Collection Development Librarian, Southern Connecticut State University, New Haven, CT, USA |
| Abstract: | ABSTRACT Academic libraries are taking a closer look at how well they are serving the needs of their users. As a result assessment activities become more important. In this column, the authors will focus on and describe one major tool of assessment—the user survey. |
| Keywords: | assessment academic libraries user surveys library administration libraries—evaluation library planning |