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ILLiad,Document Delivery,and the Distance Student: How Document Delivery Can Enhance Support for Distance Library Users
Authors:Kristine Holloway
Institution:California State University , Bakersfield
Abstract:ABSTRACT

Academic libraries serve great numbers of distance learners and must address the unique challenges faced by these students. Technology can bridge the gap in terms of access and use of library resources. Academic librarians working with distance students must examine their student population, determine the needs of their users, and be prepared to adapt technology available to meet those needs. Many academic libraries have adapted Online Computer Library Center (OCLC) ILLiad to allow better support of distance learners. Library models that have used OCLC ILLiad or similar software for distance services are discussed and can be used as a model for change in library distance services programs.
Keywords:Distance learners  OCLC  ILLiad  document delivery
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