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从读者分层论视角看图书馆服务热点
引用本文:张兵.从读者分层论视角看图书馆服务热点[J].高校图书馆工作,2008,28(6).
作者姓名:张兵
作者单位:武汉商业服务学院,湖北武汉,430056
摘    要:文章运用读者分层论,以高职院校图书馆为例,全面剖析读者群心理特点,探究提高服务质量的应对措施。参考文献3。

关 键 词:读者分层论  高职院校图书馆  服务热点

To View the Focus of the Library Service with the Theory of the Readers Gradations
Zhang Bing.To View the Focus of the Library Service with the Theory of the Readers Gradations[J].Library Work In Colleges and Universities,2008,28(6).
Authors:Zhang Bing
Abstract:Using the theory of readers gradations and taking the high and secondary vocational or technical schools libraries for instance,this paper makes a comprehensive analysis of the readership's psychological characteristics and explores the responses to improve the service quality.3 refs.
Keywords:Theory of the readers gradations  High and secondary vocational or technical schools libraries  Service focus  
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