| 心流理论视角下信息检索体验测量与分析 |
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| 引用本文： | 刘锦源,曹树金.心流理论视角下信息检索体验测量与分析[J].图书情报工作,2017,61(8):67-73. |
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| 作者姓名： | 刘锦源 曹树金 |
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| 作者单位： | 中山大学资讯管理学院 广州 510006 |
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| 基金项目： | 国家社会科学基金重大项目"基于特定领域的网络资源知识组织与导航机制研究"（项目编号：12&ZD222） |
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| 摘 要： | 目的/意义]运用心流理论设计量表对信息检索体验进行测量与分析,探索个体在信息检索活动中的情感体验规律。方法/过程]采用体验抽样法在三所大学图书馆对正在进行信息检索的用户进行问卷调查,利用数据统计分析检验量表的质量。依据调查对象在技巧维度、挑战维度及技巧与挑战平衡维度的得分,把样本划分为心流、焦虑、冷漠和无趣四通道,并比较不同通道的体验质量。结果/结论]结果显示,该量表是测量信息检索体验的有效工具,技巧与挑战水平及两者的匹配程度是影响信息检索体验的关键变量,技巧与挑战匹配且都处于高水平的心流通道体验最佳,冷漠通道体验最差,焦虑和无趣通道居中。
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| 关 键 词： | 信息检索 心流理论 用户体验 |
| 收稿时间： | 2017-02-28 |
Analysis on the Information Retrieval Experience: A Perspective of Flow Theory |
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| Liu Jinyuan,Cao Shujin.Analysis on the Information Retrieval Experience: A Perspective of Flow Theory[J].Library and Information Service,2017,61(8):67-73. |
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| Authors: | Liu Jinyuan Cao Shujin |
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| Institution: | School of Information Management, Sun Yat-Sen University, Guangzhou 510006 |
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| Abstract: | Purpose/significance]This paper attempts to develop a scale for information retrieval experience and explore the rules of information retrieval experience.Method/process]The experience sampling method was used in three university libraries to carry out a questionnaire survey on the users of the information retrieval. The quality of the scale was tested and the experience quality of different channels were compared by data analysis.Result/conclusion]The results show that the scale is an effective tool to measure the information retrieval experience. The challenge and skills as well as their compatibility play a key role in affecting information retrieval experience. The highest score of the flow channel is found in all the dimensions of experience, the apathy channel experience the worst, the anxiety and the boredom channel score between the flow and apathy channel. |
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| Keywords: | information retrieval flow theory user experience |
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