We shall endure: Exploring the impact of government information quality and partisanship on citizens' well-being during the COVID-19 pandemic |
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| Institution: | Department of Information Management, National Taiwan University of Science and Technology, No. 43, Section 4, Keelung Rd, Da''an District, Taipei City 106, Taiwan |
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| Abstract: | Based on the information-as-coping perspective, we provided a theoretical framework to understand how the quality of government information and citizens' partisanship impact citizens' wellbeing in terms of satisfaction with life and anxiety during COVID-19. With survey data from 705 respondents in Indonesia, we found that government information quality is of vital importance in helping citizens get ready to fight the pandemic, as well as lowering their anxiety. Our results show that higher information quality leads to a higher ability to respond quickly to the crisis, as well as a reduced level of information overload. While partisanship is a significant predictor of information overload, it had no significant impact on perceived quick response ability. Quick response ability and information overload, in turn, predict anxiety and citizen's satisfaction with life. |
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