Factors for collaboration amongst smart city stakeholders: A local government perspective |
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| Institution: | 1. Smart City Institute at the HEC School of Management, University of Liège, Liège, Belgium;2. ECO-SOS Department of Economics, Universitat Rovira i Virgili, Tarragona, Spain;1. Department of Organization, University of Zagreb, Faculty of Organization and Informatics Vara?din, Pavlinska 2, 42 000 Vara?din, Croatia;2. College of Arts and Sciences, Carlow University, 3333 Fifth Avenue, Pittsburgh, PA 15213, United States;1. Departamento de Computação, Universidade Federal Rural de Pernambuco, Recife, Brazil;2. Centro de Informática, Universidade Federal de Pernambuco, Recife, Brazil;1. FSA ULaval, Université Laval, Pavillon Palasis-Prince, 2325 rue de la Terrasse, Quebec, QC G1V 0A6, Canada;1. Mid Sweden University, Faculty of Science, Technology and Media, Department of Information systems and Technology, Forum for Digitalization, Holmgatan 10, Sundsvall 851 70, Sweden.;2. University of South Africa, Department of Information Science, Preller Street, Muckleneuk Ridge, Pretoria.;1. School of Law, University of Canterbury, Christchurch, New Zealand;2. Soul Machines, Auckland, New Zealand;3. Department of Computer Science, University of Kentucky, Lexington, USA |
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| Abstract: | A collaborative ecosystem of diverse stakeholders is seen as critical in smart cities for solving complex public problems and overcoming socio-technical hurdles. However, little is known about the factors that may increase collaboration amongst smart city stakeholders. Through a digital government lens, we first elaborate the nature of multi-stakeholder collaboration in the smart city. Then, we adopt a contingency approach to unpack the factors that affect the intensity of collaboration between the stakeholders in the smart city ecosystem. To characterize the ecosystem, we use the quadruple-helix framework. Through the perspective of the local government, we derive hypotheses on whether certain factors lead to more intensive collaboration, which are tested on a sample of Belgian municipalities. Our findings reveal the importance of smart city strategies for intensifying collaboration between the local government and stakeholders in the ecosystem. Moreover, we also find that for large ecosystems, a smart city manager or department may facilitate collaboration amongst stakeholders. Taken together, our findings indicate that there are certain configurational approaches to increasing collaboration in smart cities, which will depend on the context of a city. |
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