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谈图书馆员职业素质与读者服务
引用本文:曹望昭.谈图书馆员职业素质与读者服务[J].江苏经贸职业技术学院学报,2010(6).
作者姓名:曹望昭
摘    要:图书馆职业是以满足人的知识需求为使命的职业。当图书馆的服务方式和服务内涵发生了质的变化时,馆员们应与时俱进,重构核心能力,为读者提供多重服务。只有健全内部管理制度,构建学习型图书馆,开展经常性的服务效果自我评定和读者评定,创新服务内容,馆员才能担当起文献信息提供者和知识导航员的职责。

关 键 词:图书馆员  职业素质  读者服务  学习型图书馆

Professional Quality of Librarians and Reader Services
Authors:CAO Wang-zhao
Abstract:Library profession is to meet the knowledge needs of people.When the mode and content of library service has undergone a qualitative change,librarians should advance with the times and reconstruct core competencies to provide multiple services for readers.Library must perfect internal management system,construct the learning library,carry out regularly self-assessment of service effect and evaluation of readers,innovate service content to play a role of the provider of document information and the navigator of knowledge.
Keywords:librarians  professional quality  reader services  learning library
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