| 提高高职图书馆读者满意度探究 |
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| 引用本文： | 刘凤兰.提高高职图书馆读者满意度探究[J].包头职业技术学院学报,2014,15(3):88-90. |
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| 作者姓名： | 刘凤兰 |
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| 作者单位： | 包头职业技术学院教务处,内蒙古包头,014035 |
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| 摘 要： | 分析高职图书馆读者服务中出现的馆藏资源数量和质量不能满足读者需求、阅读环境、服务质量等问题,提出解决图书馆读者满意度的相应措施。
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| 关 键 词： | 高职图书馆 读者满意度 服务质量 馆员素质 |
Research on Improving Reader Satisfactory in Vocational College Library |
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| Liu Fenglan.Research on Improving Reader Satisfactory in Vocational College Library[J].Journal of Baotou Vocational & Technical College,2014,15(3):88-90. |
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| Authors: | Liu Fenglan |
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| Institution: | Liu Fenglan (Teaching Management Branch,Baotou Vocational ＆ Technological College,Baotou, Inner mongolia 014035 ) |
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| Abstract: | The article analyzed the problems of reading environment and service quality in vocational college library caused by few and low quality books. Meanwhile it proposed some measures to improve reader satisfactory. |
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| Keywords: | vocational college library reader satisfactory service quality the quality of librarian |
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