Walking the Talk: Continuous Improvement of a Quality Management Field Exercise |
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| Authors: | Steven Coy Jeffery Adams |
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| Institution: | College of Business, University of Houston‐Downtown, 320 N. Main Street, Houston, TX 77002, USA, e‐mail: coys@uhd.edu, adamsjeff@uhd.edu |
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| Abstract: | This article provides results from a three semester case study of the pedagogical efficacy of an innovative quality management field exercise. A series of direct and indirect measures were used to assess the extent to which the field exercise met a set of learning objectives. The results indicate that the assessment framework is useful in identifying areas of improvement for course delivery. Finally, the results have been used to devise modifications to the course. |
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| Keywords: | Content Areas Cooperative Learning Teaching Approaches Teaching Teams in the Classroom Teaching Using Projects Quality Management |
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