Abstract: | This paper examines what readers value in printed and electronic journals based on the experience of the SuperJournal Project. Data were collected at the start of the project on how academic readers use printed journals and the library, their views on the advantages and disadvantages of print as a medium, and their expectations for electronic journals. At the end of the project, they were asked what they valued in the electronic journals delivered by SuperJournal and what they would most value in future services. Core requirements for electronic journal services are a wide range of journals, timeliness, fast access and ease of use. The key benefits from the user's point of view are convenience, saving time and efficiency. |