| 图书馆员沟通满意感的测量与分析 |
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| 引用本文： | 唐承秀,李晓林.图书馆员沟通满意感的测量与分析[J].图书情报工作,2009,53(17):59-63. |
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| 作者姓名： | 唐承秀 李晓林 |
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| 作者单位： | 1. 南开大学图书馆;2. 南开大学商学院; |
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| 摘 要： | 基于问卷调查，从5个维度测量图书馆员的沟通满意感，即对组织整体沟通氛围的看法、沟通开放性、相关工作信息的获取、直接主管的沟通意识及态度与主动性、同事之间的沟通关系等。在此基础上，从性别、入馆年限、职称、职位、教育背景方面，对不同馆员群体的沟通满意感及其相关因素进行考察，以发现其规律和特点。
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| 关 键 词： | 图书馆管理 管理沟通 沟通满意感 |
| 收稿时间： | 2009-03-23 |
Measurement and Analysis on the Librarian's Communication Satisfaction |
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| Tang Chengxiu,Li Xiaolin.Measurement and Analysis on the Librarian's Communication Satisfaction[J].Library and Information Service,2009,53(17):59-63. |
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| Authors: | Tang Chengxiu Li Xiaolin |
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| Institution: | 1. Nankai University Library,;2. Business School of Nankai University,; |
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| Abstract: | Based on a survey, the following five aspects are considered in analyzing the librarian's communication satisfaction and related factors: the overall organizational communication atmosphere, the manner of openness for information exchange process within library, the degree of ease and difficulty to obtain job-related information, the communication consciousness, attitude and initiatives of the direct managers,and the relationships of colleagues, and so on. In addition, the paper measures the communication satisfaction of different groups of librarians by gender, work years, professional title, job position, education background,etc. |
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| Keywords: | Library Management Managerial Communication Communication Satisfaction |
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