| 细节服务体现读者至上 |
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| 引用本文： | 孙铭媚.细节服务体现读者至上[J].科教文汇,2011(1):191-192. |
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| 作者姓名： | 孙铭媚 |
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| 作者单位： | 解放军理工大学图书馆中心校区,江苏·南京,210007 |
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| 摘 要： | 在社会普遍关注＂细节＂问题的今天,要提升图书馆服务质量自然也离不开对细节的关注。笔者列举了图书馆可实践的多项细节服务措施,并对细节服务提出了一些看法。
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| 关 键 词： | 图书馆 细节服务 读者 |
Readers First Should Reflects the Details of Service |
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| Authors: | Sun Mingmei |
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| Institution: | Sun Mingmei (Nanjing PLA University Library Center Campus,210007,Nanjing,Jiangsu,China) |
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| Abstract: | general concern in the society,＂detail＂ problems of today,to enhance library service quality is also inseparable from the natural attention to detail.The author lists a number of practical details of library services available measures,and make detail view of the service. |
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| Keywords: | library details services readers |
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