Building a Learning Organization in a Public Library |
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Authors: | N Tanya Sinclair |
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Institution: | 1. Director of Human Resources, Pickering Public Library, Pickering, Ontario, Canada;2. Professor, School of Business, IT &3. Management, Durham College, Oshawa, Ontario, Canada |
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Abstract: | Libraries are discovering that building an effective learning culture can be a strategic component of success in the workplace. This case study outlines how a public library system in Canada built a strong learning culture as a change initiative. Multiple methodologies were used including a single group pre-test/post-test intervention, surveys, and focus groups combined with elements of participatory action research and appreciative inquiry. Study findings suggest that employees' perceptions of the workplace became more positive as learning organization principles were implemented. This study offers best practices for leaders who wish to build effective learning cultures in the library. |
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Keywords: | case study leadership learning culture best practices public library learning organization training & development organizational learning |
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