| 公共图书馆馆员与读者矛盾的心理分析及解决对策 |
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| 引用本文： | 李妍丽.公共图书馆馆员与读者矛盾的心理分析及解决对策[J].江西图书馆学刊,2013,43(4):107-109. |
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| 作者姓名： | 李妍丽 |
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| 作者单位： | 松原市图书馆,吉林松原,138000 |
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| 摘 要： | 在读者服务工作中,馆员与读者之间的矛盾随时存在,它对图书馆功能的实现具有消极作用。从"社会态度"和"社会沟通"理论的角度分析公共图书馆馆员与读者之间存在的矛盾,并提出具体可行的应对措施。
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| 关 键 词： | 公共图书馆 读者 馆员 矛盾 |
Psyehologlcal Anaiysis of the Contradiction Between Librarians and Readers in Public Libraries and Its Resolving Countermeasure |
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| LI Yan-li.Psyehologlcal Anaiysis of the Contradiction Between Librarians and Readers in Public Libraries and Its Resolving Countermeasure[J].The Journal of the Library Science in Jiangxi,2013,43(4):107-109. |
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| Authors: | LI Yan-li |
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| Institution: | LI Yan-li (Songyuan Library, Songyuan 138000, China) |
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| Abstract: | Among reader services, contradiction between librarians and readers is existing at any time, which brings a neg- ative impact to realization of library functions. This paper analyses some contradictions between librarians and readers in public libraries, and brings forward some methods to deal with the contradiction by using the theory of social attitude and social communication. |
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| Keywords: | public library reader librarian contradiction |
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