| 虚拟团队中冲突、信任、绩效之间的动态关系研究 |
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| 引用本文： | 彭连刚.虚拟团队中冲突、信任、绩效之间的动态关系研究[J].科技管理研究,2011,31(11). |
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| 作者姓名： | 彭连刚 |
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| 作者单位： | 空军航空维修技术学院,湖南长沙410014;武汉大学信息管理学院,湖北武汉430072 |
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| 基金项目： | 湖南省教育厅科学研究项目(09C1060) |
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| 摘 要： | 以动态的观点考察虚拟团队中冲突、信任和绩效之间的交互作用,并且以实验的方法对这样的交互作用进行了检验。研究结果表明,虚拟团队中成员对绩效的感知会影响团队过程中的冲突和信任。具有高感知绩效的团队会在随后的工作中经历更低的关系冲突和拥有更高的信任,但在任务冲突上同低绩效团队差异不显著。高水平的任务冲突和低水平的关系冲突反过来会促进团队实现更高的团队绩效。信任对团队绩效不存在直接的影响,而是通过促进任务冲突的积极效应和缓解关系冲突的消极效应来影响团队绩效。
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| 关 键 词： | 虚拟团队 动态 冲突 信任 绩效 |
Research on the Dynamic Relationship among Conflict,Trust and Performance in Virtual Teams |
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| PENG Liangang.Research on the Dynamic Relationship among Conflict,Trust and Performance in Virtual Teams[J].Science and Technology Management Research,2011,31(11). |
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| Authors: | PENG Liangang |
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| Institution: | PENG Liangang(Aeronautical Vocational Maintenance and Technical College,Changsha 410014,China,School of Information Management,Wuhan University,Wuhan 430072,China) |
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| Abstract: | The paper explores the interaction among conflict,trust and performance with a dynamic view,and examines this interaction by an experiment.Experiment results show that the perception of performance of members in virtual teams will influence the conflict and trust in team process.Teams with high perception of performance will experience lower relation conflict and higher trust in the following team work.But the level of task conflict is not significantly different from that of low performance teams.High leve... |
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| Keywords: | virtual teams dynamic conflict trust performance |
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