Narrating Your Work: an approach to supporting knowledge sharing in virtual teams |
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| Authors: | Email author" target="_blank">Anoush?MargaryanEmail author Eleni?Boursinou Dane?Lukic Hans de?Zwart |
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| Institution: | 1.Caledonian Academy, Glasgow Caledonian University,Glasgow,U.K.;2.Glasgow School of Business and Society, Glasgow Caledonian University,Glasgow,U.K.;3.Bits of Freedom Foundation,Amsterdam,the Netherlands |
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| Abstract: | We propose an approach to enhancing knowledge sharing and connectedness in distributed teams. Termed ‘Narrating Your Work’ (NYW), the approach involves members of distributed team using a microblogging tool to post regular updates about their current work, accomplishments, and issues. The NYW approach was evaluated within a geographically and temporally distributed team at Shell International for a period of one month, using a mixed-method research design. Methodology comprised of a quantitative survey, followed by semi-structured interviews and analysis of microblogging updates posted during the month in which the approach was being trialled. The evaluation results suggest that NYW was viewed as a valid and practical approach to enhancing knowledge sharing and connectedness. A range of barriers and enablers that could impact the future application and embedding of the approach are identified and recommendations for implementation are outlined. |
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