Digital transformation during a lockdown |
| |
| Institution: | Salford Business School, University of Salford, Maxwell Building The Crescent, Salford M5 4WT, United Kingdom |
| |
| Abstract: | These are indeed exceptional and historic times, a global pandemic and public health emergency sitting side by side with heightened public awareness of the injustices of decades of institutional racism. This article considers the current pandemic and lockdown period through a VUCA lens and offers reflection on how the pandemic revealed the fragility of digitally immature organisations. VUCA, a managerial catchall acronym for Volatility, Uncertainty, Complexity and Ambiguity is a litmus test for recognising unpredictable external environments. We offer business leaders a caveat, it is dangerous to ignore the impact of VUCA on the smooth functioning of an organisation. In terms of digital transformation during lockdown this article offers three key lessons that can so far be discerned from the pandemic period, firstly organisations must improve their digital maturity, secondly, less digitally mature organisations are more fragile and finally organisations with higher levels of digital maturity are generally more flexible. |
| |
| Keywords: | VUCA Digital transformation Digital maturity Pandemic Business agility |
| 本文献已被 ScienceDirect 等数据库收录！ |
|
