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重大公共安全突发事件中图书馆应急服务专家笔谈
引用本文:魏大威,廖永霞,柯平,张智雄,王有强,滕五晓,周璐.重大公共安全突发事件中图书馆应急服务专家笔谈[J].图书馆杂志,2020(3):4-18.
作者姓名:魏大威  廖永霞  柯平  张智雄  王有强  滕五晓  周璐
作者单位:国家图书馆;南开大学商学院信息资源管理系;中国科学院武汉文献情报中心;中国科学院大学经济与管理学院图书情报与档案管理系;中国科学院文献情报中心;清华大学图书馆;复旦大学社会发展与公共政策学院;长江日报
摘    要:面对重大公共安全突发事件,公共图书馆该如何应对?如何建立起一个科学合理的图书馆应急服务体系和服务机制?魏大威和廖永霞介绍了国家图书馆在面对2019新冠肺炎疫情这一重大公共卫生安全突发事件过程中所采取的一系列应对举措,并提出应对重大公共卫生安全突发事件还需要图书馆不断健全应急机制、完善应对策略、强化自身能力,才能更充分地做好服务保障;柯平指出,建立图书馆应急服务机制,包括应急保障机制、联动机制和信息共享机制,并提出了关于图书馆应急服务机制的十个方面的建议;张智雄结合中国科学院武汉文献情报中心组织开展的以COVID-19科研动态监测为代表的应急情报服务工作的体会,总结了面对重大公共安全突发事件中专业图书馆应急服务组织的几点认识,强调在重大公共安全突发事件下专业化的情报组织整编有着重要的社会价值;王有强结合国际图书馆界相关实践经验,提出应该充分发挥图书馆文献信息资源优势,在重大突发公共安全事件应急管理的决策、研究、宣传等方面充分发挥文献支撑服务作用;滕五晓提出,图书馆是我国公共服务体系中的重要组成部分,需要用系统思维构建以读者为本、以能力提升为宗旨的图书馆应急服务;周璐调研报道了新冠疫情暴发后国内公共图书馆开展应急服务情况,指出公共图书馆作为市民服务的公共机构,建立起一个科学合理的应急服务体系至关重要。

关 键 词:重大公共安全突发事件  新冠肺炎疫情  图书馆  应急服务  应急管理  系统思维  科研动态监测  情报工作价值

Discussion on Library Emergency Services during Major Public Safety Emergencies
Wei Dawei,Liao Yongxia,Ke Ping,Zhang Zhixiong,Wang Youqiang,Teng Wuxiao,Zhou Lu.Discussion on Library Emergency Services during Major Public Safety Emergencies[J].Library Journal,2020(3):4-18.
Authors:Wei Dawei  Liao Yongxia  Ke Ping  Zhang Zhixiong  Wang Youqiang  Teng Wuxiao  Zhou Lu
Institution:(The National Library of China;Department of Information Resources Management of Business School of Nankai University;Wuhan Library,Chinese Academy of Sciences;Department of Library Information and Archives Management,University of Chinese Academy of Science;National Science Library,Chinese Academy of Sciences;Tsinghua University Library;School of Social Development and Public Policy,Fudan University;Changjiang Daily)
Abstract:How should public libraries respond to major public safety emergencies?How to establish a scientific and reasonable library emergency service system and mechanism?Wei Dawei and Liao Yongxia introduced a series of countermeasures adopted by the National Library of China in the face of coronavirus outbreak in 2019,and shared thoughts on the construction and improvement of the library emergency service guarantee.Ke Ping pointed out that library emergency service mechanism includes emergency safeguard mechanism,linkage mechanism and information sharing mechanism,and finally he put forward ten suggestions on the library emergency services mechanism.Zhang Zhixiong shared his thoughts on organization of urgent information service in professional libraries under the major public safety emergencies,based upon the role that Wuhan Library of the Chinese Academy of Sciences had played in monitoring the progress of COVID-19 research,to support the related scientific research in China.He emphasized the social value of the professional information service under the major public safety emergencies.Wang Youqiang proposed,in view the relevant practices of the international library community,that libraries should make full use of their unique advantage of literature and information resources,and to actively provide documentary information resource services for decision-making,research,and publicity in the management of emergency events of public security.Teng Wuxiao pointed out that libraries,as an important part of the national public service system,should develop a reader-oriented and capacity-driven emergency service by way of systematic thinking.Zhou Lu investigated the emergency services provided by public libraries in China since the outbreak of novel coronavirus and then pointed out that it is essential for public libraries,as public service institutions,to establish a reasonable scientific and systematic emergency service system.
Keywords:Major public safety emergency  COVID-19  Library  Emergency service  Emergency management  Systematic thinking  Dynamic monitoring  Intelligence work value
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