Building Brand Love and Gaining the Advocacy You Crave by Communicating Your Library's Value |
| |
| Authors: | Amanda B Albert |
| |
| Institution: | 1. Saint Louis University, St. Louis, Missouri, USAalbertab@slu.edu |
| |
| Abstract: | ABSTRACTFive years ago the Association of College and Research Libraries published “The Value of Academic Libraries” report, spurring academic libraries to action concerning assessment. Communicating library value is especially important when reaching distance learning populations outside the walls of the library. By employing marketing and branding strategies combined with the library's inherent characteristic of compassionate service, the library can use its powers for good to communicate value and gain advocacy for the library. This article discusses one distance learning librarian's experience building campus partnerships by assessing library services, and using assessment to build advocacy for the library within the institutional distance learning community. |
| |
| Keywords: | Communicating library value value assessment advocacy |
|
|
