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Testing the Federated Searching Waters
Abstract:Abstract

The MetaLib Library Portal (MetaLib) is a federated search tool that enables simultaneous searching of multiple electronic resources in a single interface and provides links to resources' native interfaces. Many libraries have already implemented this library portal or various components of it. Prior to launching MetaLib at the University of Florida, the authors conducted a usability study to ensure MetaLib features implemented were appropriate for UF's research community. A total of fifteen faculty researchers and graduate and undergraduate students participated in testing and discussing the product during the spring 2006 semester. This paper illustrates the process used to evaluate MetaLib, which included determining a timeline, developing scenario-based and focus group questions, recruiting participants, and conducting usability tests and focus groups. In addition, the authors describe some of the major findings of the study and the solutions recommended in the formal “Usability Test Report for MetaLib,” and provide an analysis of the challenges associated with usability testing of a federated search tool.
Keywords:Federated searching  metasearch  usability studies  MetaLib  methodology  electronic information resources  database searching  information retrieval  interface design
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