| 图书馆服务工作标准化管理的实践与思考 |
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| 引用本文： | 朱丽珍.图书馆服务工作标准化管理的实践与思考[J].图书馆论坛,2008,28(4). |
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| 作者姓名： | 朱丽珍 |
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| 作者单位： | 广西生态工程职业技术学院图书馆,广西柳州545004 |
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| 摘 要： | 广西生态工程职业技术学院图书馆实行服务工作标准化管理，用标准化服务来确保服务品质，克服了因馆员个人素质、水平参差不齐带来的服务质量问题。文章结合工作实际，从基础、实务的层面，为图书馆服务工作走向标准化提出实战思考。
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| 关 键 词： | 图书馆 服务 标准化 管理 |
Practice and Pondering on the Standardized Management of Library Service |
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| ZHU Li-zhen.Practice and Pondering on the Standardized Management of Library Service[J].Library Tribune,2008,28(4). |
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| Authors: | ZHU Li-zhen |
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| Institution: | ZHU Li-zhen(Library of Guangxi Polytechnic Institute of Ecological Engineering,Liuzhou 545004,China) |
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| Abstract: | In order to realize reader first,service supreme,a standardized management of library service has been implemented in the library of Guangxi Polytechnic Institute of Ecological Engineering,so as to assure service quality and avoid the problems caused from different qualities and levels of librarians.This paper shares the actual experiences of the library of Guangxi Polytechnic Institute of Ecological Engineering. |
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| Keywords: | library service standardization management |
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