| 西安交通大学图书馆实时咨询系统的建设与服务 |
| |
| 引用本文： | 强自力.西安交通大学图书馆实时咨询系统的建设与服务[J].大学图书馆学报,2004,22(3):53-55. |
| |
| 作者姓名： | 强自力 |
| |
| 作者单位： | 西安交通大学图书馆,西安,710049 |
| |
| 摘 要： | 概述了西安交通大学图书馆实时咨询系统的开发过程以及实时咨询服务的开展情况,探讨了实时咨询系统中自动回答机制的可行性,提出实时咨询系统的本质特点是同步浏览,实时咨询不能代替其他异步的数字咨询方式,要重视系统的开发,但更要重视实时咨询服务的提供。
|
| 关 键 词： | 实时咨询 参考咨询服务 图书馆 |
| 修稿时间： | 2004年3月11日 |
XI'AN JIAOTONG UNIVERSITY LIBRARY'S REAL-TIME REFERENCE SYSTEM AND ITS SERVICES |
| |
| Qiang Zili.XI''AN JIAOTONG UNIVERSITY LIBRARY''S REAL-TIME REFERENCE SYSTEM AND ITS SERVICES[J].Journal of Academic Libraries,2004,22(3):53-55. |
| |
| Authors: | Qiang Zili |
| |
| Abstract: | The paper introduces the development and services of the Xi'an Jiaotong University Library's real time reference system. It discusses especially the feasibility of automatic answering in real time reference system. The author concludes that the essential function in a real time reference system is co-browsing, real time reference can't replace other asynchronous digital reference services and providing service is more important than developing a system. |
| |
| Keywords: | Real Time Reference Reference Service |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
| 点击此处可从《大学图书馆学报》浏览原始摘要信息 |
| 点击此处可从《大学图书馆学报》下载免费的PDF全文 |
|
