| 基于读者到馆行为分析的图书馆服务优化策略 |
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| 引用本文： | 谭丹丹.基于读者到馆行为分析的图书馆服务优化策略[J].图书馆工作与研究,2011(1):110-115. |
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| 作者姓名： | 谭丹丹 |
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| 作者单位： | 上海财经大学图书馆,上海,200433 |
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| 基金项目： | "2010年面向学习型社会的图书馆理论与实践学术研讨会"优秀论文之一 |
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| 摘 要： | 本文利用问卷调查和数据统计的方法,对上海财经大学图书馆总馆自开馆以来涉及读者到馆行为的数据进行统计、分析,总结读者到馆行为的现状、规律及问题,找寻其形成原因,并为改善读者服务工作成效,提出若干优化建议。
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| 关 键 词： | 读者到馆行为 读者服务 优化策略 |
The Service Optimization Suggestions Based on the Analysis of Reader Behavior in Library |
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| Tan Dandan.The Service Optimization Suggestions Based on the Analysis of Reader Behavior in Library[J].Library Work and Study,2011(1):110-115. |
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| Authors: | Tan Dandan |
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| Abstract: | This research paper presents several proposals for library of Shanghai University of Finance and Economics on improving the current effectiveness and efficiency of reader services,which counts up and analyzes the data related to reader behavior in library,summarizes the patterns,current situation and problems in patron behavior,and explores the shaping factors for it by means of questionnaire survey and statistics. |
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| Keywords: | Reader behavior in library Reader services Optimization suggestions |
| 本文献已被 CNKI 万方数据 等数据库收录！ |
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