| 高校图书馆用户关系管理探讨与分析 |
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| 引用本文： | 葛凡.高校图书馆用户关系管理探讨与分析[J].大学图书情报学刊,2008,26(3):27-28. |
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| 作者姓名： | 葛凡 |
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| 作者单位： | 青岛科技大学,266061 |
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| 摘 要： | 文章对高校图书馆用户关系管理进行了研究探讨，通过对高校图书馆实施用户关系管理的必要性、策略、方法及其意义的论述，对高校如何实施用户关系管理提出了相应的解决办法和方针。
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| 关 键 词： | 高校图书馆 用户关系管理 读者 教学与科研 |
An analysis of the users' relationship management in university libraries |
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| GE Fan.An analysis of the users'''' relationship management in university libraries[J].Journal of Academic Library and Information Science,2008,26(3):27-28. |
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| Authors: | GE Fan |
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| Institution: | GE Fan ( Qingdao University of Science and Technology, Qingdao 266061, China ) |
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| Abstract: | The article probes into the university library users＇ relations management, through elaborating the necessity, the tactics and the concrete methods of the management. The author of this article points out that relating policies and effective measures should be adopted as to how to carry out the users＇ relationship management in university libraries. |
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| Keywords: | university library users＇ relationship management readers |
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